Mastering Exit Interviews: Understanding and Improving Employee Experience
This course provides a comprehensive guide to conducting effective exit interviews, with a focus on understanding the reasons behind employee turnover and identifying areas for improvement. It covers a wide range of topics, from work-life balance to company culture, managerial relationships, and career progression. The course also includes a variety of interview questions and follow-up questions to gain in-depth insights.
-
Understanding Exit Interviews
- Introduction to Exit Interviews
- Reasons for Leaving
- Exit Interview Process
-
Key Areas of Focus in Exit Interviews
- Work Environment and Physical Facilities
- Work-Life Balance
- Company Culture and Values
- Managerial Relationship and Communication
- Career Progression and Development
- Compensation and Benefits
- Diversity and Inclusion
- Training and Development
- Company Policies and Direction
- Workload Management and Job Role
-
Conducting Exit Interviews
- Preparing for the Interview
- Interview Questions and Follow-Up Questions
- Interpreting and Acting on Feedback