Tag: commerce

Questions Related to commerce

If the amount claimed by a onsumer as compensation is Rs 89 lacs, the case under the Consumer Protection Act shall be filed with ________.

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. District Consumer Redressal Forum

  2. State Consumer Disputes Redressal Commission

  3. National Consumer Disputes Redressal Commission

  4. Supreme Court

Show answer
Correct Option: B

Which of the following schemes are popular for the case of baby food and tinned food items?

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. Buy-back allowance

  2. Trading stamps

  3. Factory-in-pack premiums

  4. Money refund offer

Show answer
Correct Option: C
Explanation:

Factory-in-pack-premiums schemes are popular for the case of baby food and tinned food items. It arrives in a promotional form. Factory-in-pack--premiums can be defined as a way of packaging in which one product is packed with a sample, which is known as premium.

Following are out of the purview of the Consumer Protection Act
i. Doctors
ii. Advocates
iii. Practising Chartered Accountants
iv. Railways

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. (i) and (ii)

  2. (i), (ii), and (iii)

  3. All of the above

  4. None of the above

Show answer
Correct Option: D
Explanation:

None of the following are out of the purview of the Consumer Protection Act
i. Doctors
ii. Advocates
iii. Practising Chartered Accountants

iv. Railways
Consumer Protection Act was enacted by the Government of India in order to protect the interests of the consumers.

Which of the following statements is true?

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. A member of District Forum can hold office up to the age of 65 years

  2. A State Commission is established by the Central Govt.

  3. There can be only one District Forum in a district

  4. All of the above

Show answer
Correct Option: A
Explanation:

A member of District Forum can hold office up to the age of 65 years- this statement is true. The first authority before whom a complaint may be filed by a consumer as per the Consumer Protection Act, 1986 is District forum. In 1986, it had jurisdiction to entertain complaints where the value of goods or services does not exceed Rs 500000 but now the limit is raised to 20 lakhs.

Who can file a complaint?

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. Any consumer

  2. Any registered consumer association

  3. Both a and b

  4. None of the above

Show answer
Correct Option: C
Explanation:
A complaint can be filed by:-
a) any consumer
b) any registered consumer association
c) The central or state government
d) A legal heir or representative of a deceased consumer.

The ___________ consists of a President and two or other members, one of whom should be a woman.

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. state commission

  2. district forum

  3. national commission

  4. both a and b

Show answer
Correct Option: B
Explanation:

The district forum consists of a President and two or other members, one of whom should be a woman. The President can be a retired judge or working judge of District Court. They are appointed by the state government.

In case the aggrieved party is not satisfied with the order of the District Forum, he can appeal before the State Commission within ____ days of the passing of the order.

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. 10

  2. 20

  3. 25

  4. 30

Show answer
Correct Option: D
Explanation:

If the aggrieved party is not satisfied by the jurisdiction of the district forum then they can file an appeal against the judgement in State Commission within 30 days by depositinng Rs 25000 or 50% of the penalty amount whichever is less.A complaint can be made to the appropriate district forum when the value of goods or services in question, along with the compensation claimed, does not exceed Rs. 20 lakhs.

A complaint can be made to the appropriate district forum when the value of goods or services in question, along with the compensation claimed, does not exceed Rs. _____ lakhs.

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. 10

  2. 15

  3. 20

  4. 25

Show answer
Correct Option: C
Explanation:

A complaint can be made to the appropriate district forum when the value of goods or services in question, along with the compensation claimed, does not exceed Rs. 20 lakhs. If the aggrieved party is not satisfied by the jurisdiction of the district forum then they can file an appeal against the judgement in State Commission within 30 days by depositinng Rs 25000 or 50% of the penalty amount whichever is less.

A complaint can be made to the National Commission when the value of goods or services in question, along with the compensation claimed, exceeds Rs. ____ crore.

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. 1

  2. 2

  3. 3

  4. 4

Show answer
Correct Option: A

Which of the following are the functions of NGOs?

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. Educating the general public about consumer rights

  2. Publishing periodicals and other publications

  3. Carrying out comparative testing of consumer products

  4. All of the above

Show answer
Correct Option: D
Explanation:
The functions of the NGOs are:
a) Educating the general public about consumer rights
b) Publishing periodicals and other publications
c) Carrying out comparative testing of consumer products
In India, several consumer organizations and non-governmental organizations (NGOs) have been set up for the protection and promotion of consumers'  interest.
Non-governmental organizations are non-profit organizations which aim at promoting the welfare of people.NGOs have a constitution of  their own and are free from government interference.Educating the general public about consumer rights by organizing training programmes, seminars and workshops is a function of NGO.Filing complaints in appropriate consumer courts on behalf of the consumers is a function of NGO.Providing legal assistance to consumers by way of providing aid, legal service etc. in seeking legal remedy is one of the functions of NGO.Encouraging consumers to strongly protest and take an action against unscrupulous, exploitative and unfair trade practices of sellers is a function of the NGO.Publishing periodicals and other publications to impart knowledge about consumer problems, legal reporting, reliefs available and other matters of interests is a function of NGO.