Tag: organization of commerce and management

Questions Related to organization of commerce and management

The four types of social responsibility include _______________________.

organization of commerce and management social responsibility of management and csr concept of social responsibility social responsibility social responsibility - concept corporate social responsibility

  1. Legal, philanthropic, economic and ethical

  2. Ethical, moral, social, and economic

  3. Philanthropic, justice, economic, and ethical

  4. Legal, moral, ethical and economic

Show answer
Correct Option: A
Explanation:
In general, businesses have a hierarchy of responsibilities to meet, ranging from the basic (making a profit) to the benevolent (benefiting society). Here are some examples:
  • Economic Responsibilities - A business exists to make a profit for shareholders. If it fails to do so, it likely won’t be able to pay its employees, taxes and other obligations. A corporate social responsibility program (CSR program) cannot be implemented until a business is profitable.
  • Legal Responsibilities - Following the law is the foundation of corporate responsibility. A company cannot benefit society if it does not adhere to labor and tax laws or applicable industry regulations.
  • Ethical Responsibilities - Once a company is profitable and meets its legal responsibilities, it can move up the ladder to ethical responsibilities, which might include paying higher wages, offering employees better benefits, avoiding trade with unscrupulous companies or providing jobs to those who would otherwise have difficulty finding work.
  • Philanthropic Responsibilities - As a company meets its economic, legal and ethical responsibilities, it can consider taking on philanthropic responsibilities. Corporate philanthropy ranges in size and scope, and can include everything from donating time to a local charity to building a children’s hospital.

A company promoting 'tasty' fatty foods that might lead to consumers suffering from heart disease and obesity could be accused of ________________.

organization of commerce and management social responsibility of management and csr concept of social responsibility social responsibility social responsibility - concept corporate social responsibility

  1. Deceptive selling

  2. Misleading advertising

  3. Invasion of privacy

  4. Short-termism

Show answer
Correct Option: D
Explanation:

Short-termism arises when a business priorities short-term rather than long-term performance.Here, the company is promoting tasty fatty foods for their short term benefits at the cost of their reputation and goodwill.

Who defines law as "essentially and exclusively as social fact."?

organization of commerce and management social responsibility of management and csr concept of social responsibility social responsibility social responsibility - concept corporate social responsibility

  1. Daught

  2. Sir Henry Maine

  3. Kelsen

  4. Vinogradoff

Show answer
Correct Option: A

Unethical behaviour is often triggered by ____________________.

organization of commerce and management social responsibility of management and csr concept of social responsibility social responsibility social responsibility - concept corporate social responsibility

  1. Pressure from higher management to achieve goals.

  2. An organizational atmosphere that condones such behaviour.

  3. Both (A) & (B)

  4. A system of checks and balances.

Show answer
Correct Option: C
Explanation:

Unethical behavior is often triggered by pressure from higher management to achieve goals.When there is heavy pressure, the employees tend to use unfair means and show unethical behavior. when the organizational atmosphere is not ethical and unethical behavior prevails , then the employees start behaving unethically and take advantage of such situation. 

Team leader Gopal is scheduled to prepare a performance report of Kavita, a team member who also happens to be his wife's closest friend. The ethical temptation Gopal faces is ___________________.

organization of commerce and management social responsibility of management and csr concept of social responsibility social responsibility social responsibility - concept corporate social responsibility

  1. Sexual harassment.

  2. Misuse of corporate sources.

  3. Dealing with confidential information.

  4. Conflict of interest,

Show answer
Correct Option: D
Explanation:

A conflict of interest arises in the workplace when an employee has competing interests or loyalties that either is or potentially can be, at odds with each other.

An example is a manager who was promoted from a coworker job where he worked with his wife. The promotion made him his wife's boss so the company, after discussion with the couple and HR, transferred her to another department.

Which one of the following is not recommended as a method for a company to protect itself against sexual harassment charges ? 

organization of commerce and management social responsibility of management and csr concept of social responsibility social responsibility social responsibility - concept corporate social responsibility

  1. Develop a zero-tolerance policy on harassment and communicate it to employees.

  2. Retaliate swiftly against employees who brings-forth charges of harassment.

  3. Give swift and sure punishment to harassers.

  4. Train managers at all levels on sexual harassment issues.

Show answer
Correct Option: B
Explanation:

Retaliating swiftly against employees who bring out charges of harassment is not a recommended way to protect itself against sexual harassment charges instead of this company should take appropriate steps in favor of that employee who brings out these complaints.

Workers will often behave unethically because ___________________.

organization of commerce and management social responsibility of management and csr concept of social responsibility social responsibility social responsibility - concept corporate social responsibility

  1. They have planned to be unethical.

  2. They come from dysfunctional families.

  3. Other issues seem more important at that time.

  4. Management pressures them into unethical behaviour.

Show answer
Correct Option: C
Explanation:

There are number of reasons why people act unethically at workplace. But what is unethical behavior? It is defined as behavior that contradicts with the rules designed to maintain the justice, integrity and decency in the organization. An example of unethical behavior is employees providing fake bills for money redemption against approved funds. Behavior like this is motivated by various things such as :-

  1. Resentment feeling: When employees feel that they are not being treated fairly and are not being rewarded substantially for the amount of effort they are placing into their work they tend to cheat the company they are working for. Their most common perception is that they should not worry about the organization and its well being when the organization is not worrying about them.
  2. Misguided loyalty: It is another reason for unethical conduct on the job. People sometimes lie because they think in doing so they are being loyal to the organization or to their bosses. Examples of this type of behavior are not hard to find. For example, managers at automobile companies who hide or falsify information about defects that later cause accidents and kill people or managers at pharmaceutical companies who hide information about dangerous side effects of their drugs. No doubt these managers believed they were protecting their employers. They may well have seen themselves as good, loyal employees.
  3. Environment: Sometimes, employee acts unethically in business because his employer condones the behavior. For example, in the stock market traders are supposed to cheat a little to create the market hype necessary for its efficient working. This is unethical, but the behavior is so common on the trading floor that it is never questioned.
  4. Individual factor:Employees who obey authority figures’ unethical directives or act merely to avoid punishment. They manipulate others for their own personal gain, fail to see the connection between their actions and outcomes, and believe that ethical choices are driven by circumstance.
  5. Pressure: It can drive people to do things they wouldn’t normally do. Pressure to succeed, pressure to get ahead, pressure to meet deadlines and expectations, pressure from co-workers, bosses, customers, or vendors to engage in unethical activities or at least look the other way.
  6. Career Advancement: A person acts unethically because she believes it helps her career. An unethical act is used as a means of impressing a superior or hurting the career of a competitor. For example, a person sabotages a co-worker’s project as a means of making him/herself to look better in comparison.
  7. Issue-specific: Issues can vary in the degree of harm they impose on the victim, and on the degree of agreement among peers. Sometimes, a particular issue requires unethical behavior from the employee and there is not other option they can utilize.
  8. Greed: Of course, some people do not just do something wrong in a weak moment or because they are not sure about what is the right thing to do. Some people know exactly what they are doing and why. Self-interest, personal gain, ambition, and downright greed are at the bottom of a lot of unethical activity in business.
  9. Ignorance: Ethical conflicts or violations are not always transparent, and it’s easy for an employee to perform an unethical act without knowing it. For this reason, it is important for companies to make employees aware both of the company’s general ethics policy, and specific examples of ethical and unethical behavior.
  10. Insensitivity towards others: Unethical behavior also increases when employees feel that their actions will not harm a potential victim and that their peers will not condemn their actions. They will engage in more unethical behavior when the company promotes an “everyone for him or herself” atmosphere instead of an environment that focuses employee attention on the company’s stakeholders

Self appraisal refers to _________________________________.

organization of commerce and management social responsibility of management and csr concept of social responsibility social responsibility social responsibility - concept corporate social responsibility

  1. developing useful goals

  2. formulating programmes

  3. fefining assumption

  4. appraisal of the company's strengths and weaknesses in the market

Show answer
Correct Option: D
Explanation:

Self appraisal report is the report which is developed by the company that defined the strength and the weaknesses of the company in the market so that the company can handle its threats and opportunities accordingly.

They are concerned about ethics, social responsibility and reputation of the company in which they invest ___________.

organization of commerce and management social responsibility of management and csr concept of social responsibility social responsibility social responsibility - concept corporate social responsibility

  1. employees

  2. employers

  3. investors

  4. students

Show answer
Correct Option: C
Explanation:
Investors are concerned about ethics, social responsibility and reputation of the company in which they invest. Investors are becoming more and more aware that an ethical climate provides a foundation for efficiency, productivity and profits. Relationship with any stakeholder, including investors, based on dependability, trust and commitment results in sustained loyalty. 

A company promoting 'tasty'  fatty foods that might lead to consumers suffering from heart disease and obesity could be accused of  __________.

organization of commerce and management social responsibility of management and csr concept of social responsibility social responsibility social responsibility - concept corporate social responsibility

  1. decpetive

  2. misleading advertising

  3. invasion of privacy

  4. short-termism

Show answer
Correct Option: D
Explanation:

Short termism-concentration on short-term projects or objectives for immediate profit at the expense of long-term security.