Tag: consumer : satisfaction and protection

Questions Related to consumer : satisfaction and protection

Legislative measure that protect consumer interest are ________.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. the MIRTP Act. 1969

  2. the standard of weight and measures Act. 1976

  3. the prevention of food adulteration Act. 1976

  4. all of the above

Show answer
Correct Option: D
Explanation:

The Competition Act 2002:

This Act is related to monopolies and restrictive trade practices Act 1969. This Act is formed to encourage healthy competition and protect consumers from companies which hamper competition.

The Standard of Weights and Measures Act 1976:

This Act provides protection to consumers against malpractices of underweight, under measure. The provision of this Act is applicable on those goods which are sold or distributed by weight and measure.

The Prevention of Food Adulteration Act 1954:

This Act is formed to check Adulteration of food articles and ensure their purity so that the health of general public can be maintained.

The Agmark is meant for _____.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. industrial products

  2. dairy products

  3. agriculture products

  4. consumer goods

Show answer
Correct Option: C
Explanation:

Agmark is given for agricultural products. 
Agmark symbol ensures quality of agricultural products.
Products marked with ISI or Agmark symbol are considered to be of good standard.

DMI stands for which of the following?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. District Medical Institue

  2. Directorate of Marketing and Itelligence

  3. Directorate of Medical Institute

  4. None of these

Show answer
Correct Option: B
Explanation:
DMI means Directorate of Marketing and Inspection .It was set up in 1935 to implement agricultural marketing policies and programmes for integrated development of marketing of agricultural and other allied produce in country with view to safeguard interests of farmers as well as the consumers

Codex Alimentarius Commission develops international food products and was created by ______.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. food and agriculture organization

  2. world health organization

  3. international standard organization

  4. both (1) and (2)

Show answer
Correct Option: D
Explanation:

The Food and Agriculture Organization of the United Nations is an agency of the United Nations that leads international efforts to defeat hunger. Serving both developed and developing countries, FAO acts as a neutral forum where all nations meet as equals to negotiate agreements and debate policy.

The World Health Organization (WHO) is a specialized agency of the United Nations that is concerned with international public health. It was established on 7 April 1948, headquartered in Geneva, Switzerland. The WHO is a member of the United Nations Development Group. Its predecessor, the Health Organization, was an agency of the League of Nations.

National consumer day is celebrated on ________.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. 21 December

  2. 22 December

  3. 23 December

  4. 24 December

Show answer
Correct Option: D
Explanation:

In India, 24th December is being observed as National Consumer Day. On this day the Consumer Protection Act, 1986 had received the assent of the President. The enactment of this Act was considered as a historic milestone in the consumer movement in the country. This Act aims to provide consumers with effective safeguards against different types of exploitation such as defective goods, unsatisfactory services and unfair trade practices.


Which of the following item is covered by ISI?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. LPG cylinders

  2. Edible oils

  3. Fruit jams

  4. Gold ornaments

Show answer
Correct Option: A
Explanation:

ISI stands for Indian Standards Institute.
ISI mark is given for products of domestic consumption.

Besides the national commission there are state commissions and ____ district forums.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. 38,562

  2. 35,565

  3. 35,569

  4. 38,563

Show answer
Correct Option: C
Explanation:

Besides the national commission there are state commissions and 35,569 district forums.

The consumer movement across the world arose due to _______.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. unfair trade practices that prevailed in the market

  2. dissatisfaction of the consumers

  3. lack of legal system to protect consumers from exploitation

  4. all of the above

Show answer
Correct Option: D
Explanation:

The consumer movement is an effort to promote consumer protection through an organized social movement which is in many places led by consumer organizations. It advocates for the rights of consumers, especially when those rights are infringed by the actions of corporations, governments, and other organizations which provide products & services to consumers.

Frequent food shortages, hoarding, black marketing gave birth to the consumer movement in an organized form in the _____.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. 1940s

  2. 1970s

  3. 1960s

  4. 1980s

Show answer
Correct Option: C
Explanation:

Frequent food shortages, hoarding, black marketing gave birth to the consumer movement in an organized form in the 1960s.The consumer movement is an effort to promote consumer protection through an organized social movement which is in many places led by consumer organizations. It advocates for the rights of consumers, especially when those rights are infringed by the actions of corporations, governments, and other organizations which provide products & services to consumers.

Which of the following was the result out of consumers' dissatisfaction due to sellers indulgence in malpractices?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. Consumer Awareness

  2. Consumer Movements

  3. Consumer Rights

  4. Consumer Duties

Show answer
Correct Option: B
Explanation:

The consumer movement is an effort to promote consumer protection through organized social movements which in many places led by consumer organizations. It represents the rights of consumers, especially whose rights are infringed by the actions of corporations, governments, and other organizations which provide products & services to consumers.