Tag: communication and transport services

Questions Related to communication and transport services

State the following statement is True or False:

Generally post script should not be used in a business letter.

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  1. True

  2. False

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Correct Option: A
Explanation:

A. True

A postscript is an afterthought that has occurred after the letter has been written and signed. It may be a sentence, a paragraph, or occasionally many paragraphs added, after the signature of a letter or after the main body of a letter. 

The post script is usually hastily written and thus, may not be properly drafted. Also, it gives the reader the impression that the thoughts of the sender are not clear and he is not systematic.

State the following statement is True or False:

Arrangement of various parts of the letter is called the layout of a letter.

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  1. True

  2. False

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Correct Option: A
Explanation:

Arrangement of various parts of the letter is called the layout of a letter- this is a true statement. Every elements of the letter should be arranged in a proper way to make the layout of the letter perfect. For example, spaces should be given between each paragraph, greetings should be done in a respectful manner, etc.

State the following statement is True or False:

The body is the main part of the letter.

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  1. True

  2. False

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Correct Option: A
Explanation:

The body is the main part of the letter. Body of the letter is considered as the main part of the letter and it contains the actual message of the sender. It should be precise and written in clear words.

State the following statement is True or False:

Salutation is a formal way of greeting the receiver_____.

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  1. True

  2. False

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Correct Option: A
Explanation:

Salutation is a formal way of greeting the receiver. Formal greeting from the writer to the reader is called salutation. Salutation usually refers to greetings. Salutations can be classified as formal or informal.

State the following statement is True or False:

Head address or Heading introduces the sender to the receiver of the letter.

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  1. True

  2. False

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Correct Option: A
Explanation:

Head address or heading introduces the sender to the receiver of the letter. Head address or heading of the letter usually includes the street name, city, state, zip code of the recipient along with the name by whom the letter is being written.

State the following statement is True or False:

Subject line is also called caption line.

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  1. True

  2. False

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Correct Option: A
Explanation:

Subject line is also called caption line- this is a true statement. Subject line helps to describe in brief what the subject matter of the letter is all about. It helps to seek the reader's attention and give a more clear picture about the contents of the letter.

State the following statement is True or False:

Enclosures means other documents sent along with the letter.

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  1. True

  2. False

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Correct Option: A
Explanation:

True:-

Enclosures refer to the documents that are attached to a letter. These documents can be anything like cheque, draft, bills, receipts, invoices, forms, etc. They are listed one by one and are also arranged as per this sequence.

State the following statement is True or False:

Documents attached to the letter are enclosures.

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  1. True

  2. False

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Correct Option: A
Explanation:

A. True

The enclosures refer to the documents that are attached to a letter such as bills, invoices,resume, application, cheques, certificate, etc. In the letter it is mentioned that which all documents are attached to the letter and also the order in which they are arranged or enclosed.

State the following statement is True or False:

Layout of the letter means arrangement of its various parts in proper order.

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  1. True

  2. False

Show answer
Correct Option: A
Explanation:

Layout of the letter means arrangement of its various parts in roper order- this is a true statement. Arrangement of various parts of the letter is called the layout of a letter. Every elements of the letter should be arranged in a proper way to make the layout of the letter perfect. For example, spaces should be given between each paragraph, greetings should be done in a respectful manner, etc.

State the following statement is True or False:

Use of polite tone in the letter is courtesy.

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  1. True

  2. False

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Correct Option: A
Explanation:

Use of polite tone in the letter is courtesy- this is a true statement. Courtesy wins the heart of the reader. In letters, courtesy can be shown by using words like please, thank you, etc.