Tag: business skills

Questions Related to business skills

The three most important criteria for a good icebreaker are:

softskills business skills

  1. Short / Random / Immediate

  2. Lengthy / Less interactive / Random

  3. Short / Appropriate / Participative

  4. All of the above

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Correct Option: C

How should a business introduction be made?
softskills business skills

  1. These days it's best to let people introduce themselves

  2. Introduce the lesser accomplished person to the more accomplished person

  3. Introduce the more accomplished person to the lesser accomplished person

  4. Introduce your boss first no matter who you are introducing them to

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Correct Option: B

You are talking business with a co-worker in their office. Where should you sit?
softskills business skills

  1. Don't sit until invited to sit

  2. Wherever you like

  3. Across the desk and to the right of it

  4. Nearest seat to the door

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Correct Option: A

If you must eat at your desk, what two rules should you always follow?
softskills business skills

  1. Eat foods that have low odor

  2. Never offer food to co-workers who might not share your taste

  3. Eat "quiet" foods so as to not disturb your neighbors

  4. Eat only healthy foods so you don't tempt dieters

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Correct Option: A,C

You have a business meeting scheduled but you're running little late. Your client has been waiting about 5 minutes already. What do you do?
softskills business skills

  1. Leave what you're working on and meet with the client

  2. Tell your assistant to tell the client you'll be a few minutes

  3. Quickly finish what you're doing, then begin the meeting

  4. Go see the client yourself, tell them you're running late and will be finished soon

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Correct Option: D

You work in a small office, the phone rings and your coworker answers the phone and is giving incorrect information to the customer. Do you
softskills business skills

  1. interrupt the conversation

  2. correct the coworker while they are talking to the customer

  3. let the coworker know the correct answer after she hangs up

  4. ignore the conversation

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Correct Option: C

You are waiting on a customer at the counter, the phone rings
softskills business skills

  1. Do you let the call go to voice mail?

  2. Do you answer the call?

  3. Do you ignore the phone and wait on the customer at the counter?

  4. Do you ignore the customer at the counter and answer the phone?

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Correct Option: A

It's casual Friday, but you are meeting with an important client. How do you dress?
softskills business skills

  1. As you would normally on Friday, as the concept of casual Friday is well understood

  2. A bit nicer than you would normally on Friday, but not in anything special

  3. Appropriate for a business meeting

  4. You don't give much thought to your dress at all and get dressed quickly and simply

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Correct Option: C

You should not call your boss or co-workers by their first name when introducing them to a client.
softskills business skills

  1. True

  2. False

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Correct Option: A

You are terribly busy at work, but there is a birthday party going on in the break room. What should you do?

softskills business skills

  1. Stay in your office; your co-workers will understand

  2. Give up the work and join the party; there's time to finish everything later

  3. Make a brief appearance, then return to work

  4. Send your regards, maybe ask for a piece of cake, but keep working

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Correct Option: C