To answer this question, you need to consider the best approach when making an unexpected business call. Let's go through each option to understand why it is correct or incorrect:
Option A) Tell them the purpose of your call then ask them to call you back at their convenience - This option is incorrect because when making an unexpected call, it is best to respect the other person's time and ask if they have a moment to speak before proceeding with the call. Asking them to call you back at their convenience may not be appropriate in a business setting.
Option B) Leave a message on voicemail or with a receptionist and tell them to call at their convenience - This option is incorrect because leaving a message and asking them to call at their convenience does not ensure that the person will be available or willing to return the call. It is best to directly communicate with the person if possible.
Option C) Email them and ask what a good time for calling would be - This option is incorrect because sending an email may not be the most efficient way to communicate in this situation. It is better to have a direct conversation if possible.
Option D) Call them, but first ask if they have time before proceeding with the call - This option is correct because it shows respect for the other person's time and allows them the opportunity to decline the call or schedule a more convenient time if they are busy. By asking if they have time, you give them the option to choose whether they can engage in the conversation at that moment.
The correct answer is D. This option is correct because it allows for respectful and considerate communication when making an unexpected business call.