Which of the followings are true about Action Items i) CFA creates an action item for commitments made by him to customer ii) CFA creates an action item for follow ups iii) CFA creates an action items when there is some issue with customers request iv) CFA cannot assign an action item to another CFA v) Action item is assigned to the CFA who creates it

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  1. (i), (ii), (iv) and (v)

  2. (i), (iii) and (iv)

  3. (ii), (iii), (iv) and (v)

  4. (i), (ii), (iii), (iv) and (v)

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Correct Option: A

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