Tag: business organisation

Questions Related to business organisation

Contingency theories identify _________________.

  1. one method of management is suitable for all situations.

  2. autocratic managers achieve the best results.

  3. people are more important than the products produced.

  4. the circumstances in which a particular practice is more likely to succeed.


Correct Option: D

When call center managers spend much of their time monitoring customer calls and giving employees feedback about how to improve their dialogue with customers in the future, these managers are using ________ skills. 

  1. technical

  2. conceptual

  3. situational

  4. ethical


Correct Option: A

The process of collaborative goal setting by a manager and subordinate, the extent to which goals are accomplished is a major factor is evaluating and rewarding the subordinate's performance. It is called.

  1. Management by objective

  2. Management by resources

  3. Management by authority

  4. Management by system


Correct Option: A

Managers require a combination of technical competence, social and human skills and conceptual ability. Technical competence may be defined as ___________.

  1. the ability to view the complexities of the operations of the organization as a whole, including environmental influences.

  2. the ability to secure the effective use of human resources of the organisation

  3. the ability to apply specific knowledge, methods and skills to discrete tasks

  4. none of the above


Correct Option: C

As per Henry Mintzberg which of the following type of role a manager's has to play? 
(1) Interpersonal Role
(2) Informational Role
(3) Decisional Role
Select the correct answer from the options given below-

  1. (1)

  2. (2)

  3. (3)

  4. All of above


Correct Option: D

What is communication that flows from a higher level to, one or more level in the organization?

  1. Horizontal communication

  2. Upward communication

  3. Downward communication

  4. None of given option


Correct Option: D

Which inputs has the greatest potential to increase productivity?

  1. Labour

  2. Globalization

  3. Management

  4. Capital


Correct Option: C

Which one of the following lines is best associated with managerial conceptual skills?

  1. Decision making

  2. Communicating with customers

  3. Using information to solve business problem

  4. Product knowledge


Correct Option: C

Successful intercultural communicators should be all of the following EXCEPT:

  1. Flexible and open to change

  2. Sensitive to differences in verbal and non verbal behaviors

  3. Aware of the values, beliefs and practices in other cultures

  4. Dedicated to changing what people from other cultures believe and how they do things


Correct Option: D

Who said " Management is a social and technical process that utilizes resources, influences human action and facilitates changes in order to accomplish an organization's goals".

  1. Rovert Kreitner

  2. Joseph Massie

  3. Michael Jucius

  4. Henry Sisk


Correct Option: B