Tag: civics

Questions Related to civics

A chemist has sold you a medicine of expired date.
Under which consumer right you can approach the consumer court?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. Right to safety

  2. Right to vote

  3. Right to be heard

  4. Right to seek redressal

Show answer
Correct Option: A
Explanation:

Since consuming an expired medicine can endanger ones life, hence we approach a court with right to safety act. 

ISI, Agmark and Hallmark standards are ___ .

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. compulsory for all producers

  2. compulsory to be put on packaged products

  3. not compulsory for all producers

  4. not compulsory for products that affect health and safety of consumers

Show answer
Correct Option: C
Explanation:
  • ISI, Agmark and Hallmark standards are compulsory for certain products and voluntary for others.

Some of the legal measures that a consumer can take to protect his rights are ____ .

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. COPRA and RTI

  2. COPRA and ATI

  3. KOPRA and ATE

  4. RTE and ATE

Show answer
Correct Option: A
Explanation:

Consumer Protection Rights Act - 1986.
Right to Information Act - 2005.

The consumer redressal process in India is ____ .

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. simple and quick

  2. simple and time consuming

  3. expensive but quick

  4. expensive and time consuming

Show answer
Correct Option: D
Explanation:

The consumer redressal process in India is expensive and time consuming.
The consumers have to appoint lawyers for their redressal in the courts.
If the case is going for appeal, the cost increases further.

The National Consumer Disputes Redressal Commission is located in _____.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. Mumbai

  2. Banglore

  3. Kolkatta

  4. New Delhi

Show answer
Correct Option: D
Explanation:

The National Consumer Disputes Redressal Commission head office is located in New Delhi.
It was established uset upon the guidelines of Consumer Protection Act, 1986.

Which of the following pairs is not correct?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. Accident due to faulty safety value in the pressure cooker-Right to be safety

  2. Washing instruction on the label of garments-Right to information

  3. Authenticity of gold and diamond jewellery-ISI mark

  4. Complaints in consumer forums-Right to seek redressal

Show answer
Correct Option: D
Explanation:

As per the Consumer Protection Act 1986, the right to seek redressal against unfair trade practices or restrictive trade practices or unscrupulous exploitation of consumers’ is referred to as the right to redressal.

The consumer welfare fund was created in ________.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. 1991

  2. 1994

  3. 1996

  4. 1998

Show answer
Correct Option: A
Explanation:

The Central Excise and Salt Act. 1944 (I of 1944) was amended in 1991 to enable the Central Government to create the Consumer Welfare Fund where the money that is not refundable to the manufacturers etc. shall be credited. The money credited to the Fund is to be utilized by the Central Govt. (Department of Consumer Welfare) for the welfare of the consumers in accordance with the Rules framed.  The Fund has been set up by the Department of Revenue and, is being operated by the Ministry of Consumer Affairs, Food & Public Distribution, Department of Consumer Affairs.

 

When was the consumer protection act first passed in India?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. In 1966

  2. In 1997

  3. In 1986

  4. In 1996

Show answer
Correct Option: C
Explanation:

Consumer Protection Act, 1986 is an Act of the Parliament of India enacted in 1986 to protect the interests of consumers in India. It makes provision for the establishment of consumer councils and other authorities for the settlement of consumers' disputes and for matters connected therewith. Consumer Protection Councils are established at the national, state and district level to increase consumer awareness

"Apne Adhikar" is the programme brodcasted by commercial stations of ___________.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. Door Darshan

  2. All India Radio

  3. The Ministry of Broadcasting

  4. None of thses

Show answer
Correct Option: B
Explanation:

 In the field of consumer protection,the civil supplies department started a weekly programme called "Apne Adhikar" brodcasted by commercial stations of All India Radio. The main purpose of this programme was to educate consumers about their rights under various legistlations and measures undertaken by government to protect their interest.

COPRA stands for _______.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. consumer preservation act.

  2. consumer protection act.

  3. consumer protection activities

  4. none of these

Show answer
Correct Option: B
Explanation:

The Consumer Protection Act, 1986 (COPRA) is an act of the parliament  of India enacted in 1986 to protect the interests of consumers in India. It is replaced by The Consumer Protection Act 2019. It is made for the establishment of consumer councils and other authorities for the settlement of consumer's grievances and matters connected therewith it. The act was passed in Assembly in October 1986 and came into force on December 24, 1986. The statute on the right was made before this COPRA act.