Tag: organization of commerce and management

Questions Related to organization of commerce and management

A National Consumer Council of India was formed in New Delhi in _________.

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. 1988

  2. 1969

  3. 1970

  4. 1971

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Correct Option: A
Explanation:

A National Consumer Council of India was formed in New Delhi in 1988. This council was set up by the Consumer Protection Act. It helps to uphold the interest of the consumers. National Consumer Council also function to protect the rights of the consumers.

If the amount claimed by a onsumer as compensation is Rs 89 lacs, the case under the Consumer Protection Act shall be filed with ________.

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. District Consumer Redressal Forum

  2. State Consumer Disputes Redressal Commission

  3. National Consumer Disputes Redressal Commission

  4. Supreme Court

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Correct Option: B

Which of the following schemes are popular for the case of baby food and tinned food items?

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. Buy-back allowance

  2. Trading stamps

  3. Factory-in-pack premiums

  4. Money refund offer

Show answer
Correct Option: C
Explanation:

Factory-in-pack-premiums schemes are popular for the case of baby food and tinned food items. It arrives in a promotional form. Factory-in-pack--premiums can be defined as a way of packaging in which one product is packed with a sample, which is known as premium.

Following are out of the purview of the Consumer Protection Act
i. Doctors
ii. Advocates
iii. Practising Chartered Accountants
iv. Railways

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. (i) and (ii)

  2. (i), (ii), and (iii)

  3. All of the above

  4. None of the above

Show answer
Correct Option: D
Explanation:

None of the following are out of the purview of the Consumer Protection Act
i. Doctors
ii. Advocates
iii. Practising Chartered Accountants

iv. Railways
Consumer Protection Act was enacted by the Government of India in order to protect the interests of the consumers.

Which of the following statements is true?

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. A member of District Forum can hold office up to the age of 65 years

  2. A State Commission is established by the Central Govt.

  3. There can be only one District Forum in a district

  4. All of the above

Show answer
Correct Option: A
Explanation:

A member of District Forum can hold office up to the age of 65 years- this statement is true. The first authority before whom a complaint may be filed by a consumer as per the Consumer Protection Act, 1986 is District forum. In 1986, it had jurisdiction to entertain complaints where the value of goods or services does not exceed Rs 500000 but now the limit is raised to 20 lakhs.

Who can file a complaint?

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. Any consumer

  2. Any registered consumer association

  3. Both a and b

  4. None of the above

Show answer
Correct Option: C
Explanation:
A complaint can be filed by:-
a) any consumer
b) any registered consumer association
c) The central or state government
d) A legal heir or representative of a deceased consumer.

The ___________ consists of a President and two or other members, one of whom should be a woman.

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. state commission

  2. district forum

  3. national commission

  4. both a and b

Show answer
Correct Option: B
Explanation:

The district forum consists of a President and two or other members, one of whom should be a woman. The President can be a retired judge or working judge of District Court. They are appointed by the state government.

In case the aggrieved party is not satisfied with the order of the District Forum, he can appeal before the State Commission within ____ days of the passing of the order.

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. 10

  2. 20

  3. 25

  4. 30

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Correct Option: D
Explanation:

If the aggrieved party is not satisfied by the jurisdiction of the district forum then they can file an appeal against the judgement in State Commission within 30 days by depositinng Rs 25000 or 50% of the penalty amount whichever is less.A complaint can be made to the appropriate district forum when the value of goods or services in question, along with the compensation claimed, does not exceed Rs. 20 lakhs.

A complaint can be made to the appropriate district forum when the value of goods or services in question, along with the compensation claimed, does not exceed Rs. _____ lakhs.

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. 10

  2. 15

  3. 20

  4. 25

Show answer
Correct Option: C
Explanation:

A complaint can be made to the appropriate district forum when the value of goods or services in question, along with the compensation claimed, does not exceed Rs. 20 lakhs. If the aggrieved party is not satisfied by the jurisdiction of the district forum then they can file an appeal against the judgement in State Commission within 30 days by depositinng Rs 25000 or 50% of the penalty amount whichever is less.

A complaint can be made to the National Commission when the value of goods or services in question, along with the compensation claimed, exceeds Rs. ____ crore.

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. 1

  2. 2

  3. 3

  4. 4

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Correct Option: A