Tag: emerging service business in india

Questions Related to emerging service business in india

Customers avoid online transactions due to __________.

  1. low personal touch

  2. anonymity of the selling party

  3. online frauds

  4. time taken for delivery of the product


Correct Option: B
Explanation:

Customers avoid online transactions due to the fear of fraud as selling party is sometimes unknown to the customer and payment through credit or debit card can lead to loss to customer. This disadvantage make customers rely more on traditional form of business as compared to online business.

E-commerce does not include ________________________.

  1. a business interactions with its suppliers

  2. a business interactions with its customers

  3. interactions among the various departments within the business

  4. interactions among the geographically dispersed units of the business


Correct Option: C
Explanation:

E-commerce does not include interactions among the various departments within the business as in e commerce business, transactions takes place through the internet and it usually does not have any specific geographical location for conducting their business.

By Electronic Commerce, we mean _____________________.

  1. commerce of electronic goods

  2. commerce which depends on electronics

  3. commerce which based on the use of internet

  4. commerce which based on transactions using computers connected by telecommunication network


Correct Option: C
Explanation:

Electronic commerce refers to pursuing commerce activities i.e. buying and selling of goods over an electronic network typically,  internet. These business transactions occur either as business to business transactions, business to consumer transactions, consumer to consumer transactions etc.

In E-business, network is more important than net worth.

  1. True

  2. False


Correct Option: A
Explanation:

In e-business, network is more important than net worth as e-business is conducted only with the help of internet and internet can only work properly if network availability is proper in that area and transactions can be carried out easily without any hassle. 

E-business includes e-commerce.

  1. True

  2. False


Correct Option: A
Explanation:

It is true that e-business includes e-commerce. E-business is a much more wider term than e commerce. E-commerce is nothing but buying and selling of goods and services through internet while e-business also focuses on cost savings, on internal processes and maximizing efficiency.

24x7 working is an advantage of _________.

  1. sole proprietorship

  2. tele shopping

  3. e-commerce

  4. none of the above


Correct Option: C
Explanation:

In e-commerce type of business , transactions can be done 24*7 since there is not any store, there is also not an opening  and closing time.E-commerce provides the flexibility of time i.e. one can purchase the product whenever or wherever he wants to.

E-commerce can take place ________.

  1. between companies

  2. between companies and their customers

  3. between companies and government departments.

  4. all of the above


Correct Option: D
Explanation:

Electronic commerce refers to pursuing commerce activities i.e. buying and selling of goods over an electronic network typically,  internet. These business transactions occur either as business to business transactions, business to consumer transactions, consumer to consumer transactions and customer to business services.

Communication of a business is direct with its consumer.

  1. True

  2. False


Correct Option: A
Explanation:

A business communicates directly with customers for selling their goods, for getting feed backs as  communication between the business enterprise and customers is very necessary, without it an organisation cannot survive in the market for long run.

Which one of the following is a great concern for E-COMMERCE?

  1. speed

  2. quality

  3. Security risk

  4. Maintenance cost


Correct Option: D
Explanation:

The main concern for e-commerce form of business is maintenance as every transaction is done with the help of internet so network availability is necessary and that involves huge maintenance cost, which sometimes become a hurdle in the functioning of business.

Which of the following ordinary services were revolutionized after the invention of the internet?

  1. Food delivery

  2. Purchase of goods

  3. Education

  4. All of the above


Correct Option: D
Explanation:

After the invention of Internet, everything in this world has been transformed. For example: food can be delivered by ordering online, goods can be purchased and sold through internet, one can attain knowledge through google or you tube, work from home can be done with the help of internet.