Tag: grievance redressal mechanism

Questions Related to grievance redressal mechanism

Consumer organisation are a group of people who seek to protect people from corporate abuse.

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. True

  2. False

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Correct Option: A
Explanation:

Consumer organization are a group of people who seek to protect people from corporate abuse- this is a true statement. Consumer organizations help to uphold the interests and rights of the consumers. It also helps to protect the consumers from the fraudulent practices in the market place.

Educating the ___________ about consumer rights by organizing training programmes, seminars and workshops is a function of NGO.

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. general public

  2. individuals

  3. company

  4. government

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Correct Option: A
Explanation:
Educating the general public about consumer rights by organizing training programmes, seminars and workshops is a function of NGO.Filing complaints in appropriate consumer courts on behalf of the consumers is a function of NGO.Providing legal assistance to consumers by way of providing aid, legal service etc. in seeking legal remedy is one of the functions of NGO.Encouraging consumers to strongly protest and take an action against unscrupulous, exploitative and unfair trade practices of sellers is a function of the NGO.Publishing periodicals and other publications to impart knowledge about consumer problems, legal reporting, reliefs available and other matters of interests is a function of NGO.Non-governmental organizations are non-profit organizations which aim at promoting the welfare of people.In India, several consumer organizations and non-governmental organizations (NGOs) have been set up for the protection and promotion of consumers'  interest.The functions of the NGOs are:
a) Educating the general public about consumer rights
b) Publishing periodicals and other publications
c) Carrying out comparative testing of consumer products

Consumer organisations and NGOs perform ________ functions for the protection and promotion of interest of consumers.

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. few

  2. several

  3. different

  4. none f the above

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Correct Option: B
Explanation:
Consumer organizations and NGOs perform several functions for the protection and promotion of interest of consumers.NGOs have a constitution of  their own and are free from government interference.Educating the general public about consumer rights by organizing training programmes, seminars and workshops is a function of NGO.Filing complaints in appropriate consumer courts on behalf of the consumers is a function of NGO.Providing legal assistance to consumers by way of providing aid, legal service etc. in seeking legal remedy is one of the functions of NGO.Encouraging consumers to strongly protest and take an action against unscrupulous, exploitative and unfair trade practices of sellers is a function of the NGO.Publishing periodicals and other publications to impart knowledge about consumer problems, legal reporting, reliefs available and other matters of interests is a function of NGO.Non-governmental organizations are non-profit organizations which aim at promoting the welfare of people.In India, several consumer organizations and non-governmental organizations (NGOs) have been set up for the protection and promotion of consumers'  interest.The functions of the NGOs are:
a) Educating the general public about consumer rights
b) Publishing periodicals and other publications
c) Carrying out comparative testing of consumer products

The time limit for filing a complaints before the District forum under the Consumer Protection Act, $1986$ is _______.

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. One year

  2. Two years

  3. Three years

  4. There is no such time limit

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Correct Option: B

Which of the following are outside the scope of the Consumer Protection Act 1986?

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. Newspaper industry

  2. Services provided under contract of personal service

  3. Banking industry

  4. Both (A) and (B)

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Correct Option: B

The apex consumer court in India is referred to as _______.

organization of commerce and management grievance redressal mechanism grievance and need for redressal mechanism consumer protection commerce

  1. the Consumer education and research center

  2. the Consumer unity and trust society

  3. National consumer disputes redressal commission

  4. none of the above

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Correct Option: C