Tag: organization of commerce and management

Questions Related to organization of commerce and management

Your interviewer asks you why would you apply for this job when your only experience is coaching a high school basketball team? Your best response is to :

organization of commerce and management employee selection process meaning and steps in selection meaning, importance, methods and procedure of selection steps in employee selection process

  1. say "You are just defensive about

    basketball because you are so short.

  2. say I know what you are doing. You are trying to see how I respond to stressful questions. Lets move on to something else.

  3. getup and walk out.

  4. say "You are asking if my experience working with and managing a team can help your company with its committee work and of course those skills will transfer over.

Show answer
Correct Option: D

KPO is envisaged as having a high potential in sectors viz _______.

organization of commerce and management employment opportunities in commerce franchising outsourcing and franchising employment opportunities in insurance sector and capital market

  1. patent and copyright related services

  2. other legal research functions

  3. business intelligence and analytics

  4. all of the above

Show answer
Correct Option: D
Explanation:

Knowledge process outsourcing (KPO) is a form of outsourcing where Knowledge-related and information-related data is carried out by the workers of the contractual companies ( often the third party) or by a subsidiary of the same organisation. 

This form of outsourcing is best suited for the following sectors: 
1. Patent and copyright related services 
2. Legal research functions 
3. Business intelligence and analytics.

What is/are the advantage(s) of BPO?

organization of commerce and management employment opportunities in commerce franchising outsourcing and franchising employment opportunities in insurance sector and capital market

  1. Business process speed and efficiency are enhanced.

  2. Organizational growth increases when capital resource and asset expenditures are not required.

  3. Employees may invest more time in core business strategies

  4. All of the above

Show answer
Correct Option: D
Explanation:

Business process outsourcing is a form of business where a company sets contract with an outside third party company for the completion of a non primary business task through electronic process in exchange of a certain amount of payment for the third party.

 The advantages of these business are that they promotes effective use of supply chain partners, Increases flexibility in resource management, increases the speed of business process and enhances the efficiency of employees in formulating business strategies.

_________is a form of outsourcing, in which knowledge-related and information-related work is carried out by workers in a different company or by a subsidiary of the same organization.

organization of commerce and management employment opportunities in commerce franchising outsourcing and franchising employment opportunities in insurance sector and capital market

  1. Business process outsourcing (BPO)

  2. Knowledge process outsourcing (KPO)

  3. Franchising

  4. Licensing

Show answer
Correct Option: B
Explanation:

Knowledge process outsourcing (KPO) is a form of outsourcing where Knowledge-related and information-related data is carried out by the workers of the contractual companies ( often the third party) or by a subsidiary of the same organisation. 

_____ is the contracting of non-primary business activities and functions to a third-party provider.

organization of commerce and management employment opportunities in commerce franchising outsourcing and franchising employment opportunities in insurance sector and capital market

  1. Wholesaling

  2. Business process outsourcing (BPO)

  3. Franchising

  4. Joint venture

Show answer
Correct Option: B
Explanation:

Business process outsourcing is a form of business where a company sets contract with an outside third party company for the completion of a non primary business task through electronic process in exchange of a certain amount of payment for the third party. 

A business can achieve total process optimization by combining the _____ categories.

organization of commerce and management employment opportunities in commerce franchising outsourcing and franchising employment opportunities in insurance sector and capital market

  1. offshore vendors

  2. nearshore vendors

  3. onshore vendors

  4. all of the above

Show answer
Correct Option: D
Explanation:

A business can achieve total process optimization if its all the vendors including offshore, nearshore and onshore are combined together for the efficiency in business activities. 

BPO services include ________.

organization of commerce and management employment opportunities in commerce franchising outsourcing and franchising employment opportunities in insurance sector and capital market

  1. payroll

  2. human resources

  3. accounting and customer/call center relations

  4. all of the above

Show answer
Correct Option: D
Explanation:

Business process outsourcing is a form of business where a company sets contract with an outside third party company for the completion of a non primary business task through electronic process in exchange of a certain amount of payment for the third party.

The services provided by BPO includes:

1. Payroll often regarded as billing services 

2. Human resources where human resource are used for productive purpose 

3. Accounting and customer call centers often regarded as tech support

Process transparency is a major barrier to using KPO services.

organization of commerce and management employment opportunities in commerce franchising outsourcing and franchising employment opportunities in insurance sector and capital market

  1. True

  2. False

Show answer
Correct Option: A
Explanation:

Knowledge process outsourcing (KPO) is a form of outsourcing where Knowledge-related and information-related data is carried out by the workers of the contractual companies ( often the third party) or by a subsidiary of the same organisation. 

In such kind of business, process transparency is a major barrier as the process remains transparent to the whole world.

BPO risks include ______.

organization of commerce and management employment opportunities in commerce franchising outsourcing and franchising employment opportunities in insurance sector and capital market

  1. Data privacy breaches

  2. Underestimated running costs

  3. Over-dependence on service providers

  4. All of the above

Show answer
Correct Option: D
Explanation:

Business process outsourcing is a form of business where a company sets contract with an outside third party company for the completion of a non primary business task through electronic process in exchange of a certain amount of payment for the third party.

This form of business face many risk in day to day life like the contractual risk, under-estimation and lack of confidentiality of the information shared between the business units. 

BPO categories are front-office customer services (such as tech support) and back-office business functions (such as billing).

organization of commerce and management employment opportunities in commerce franchising outsourcing and franchising employment opportunities in insurance sector and capital market

  1. True

  2. False

Show answer
Correct Option: A
Explanation:

Business process outsourcing is a form of business where a company sets contract with an outside third party company for the completion of a non primary business task through electronic process in exchange of a certain amount of payment for the third party.

Business process outsourcing usually have 2 categories:

1. Back office functions: Payroll often regarded as billing services 

2. Front office customer services : Customer call centers often regarded as tech support