Tag: organization of commerce and management

Questions Related to organization of commerce and management

What is a face-to-face, question-answer type interview called?

organization of commerce and management employee selection process meaning and steps in selection meaning, importance, methods and procedure of selection steps in employee selection process

  1. Direct interview

  2. Indirect interview

  3. Patterned interview

  4. In-depth interview

Show answer
Correct Option: A
Explanation:

In direst interview,  candidate and the interviewer sit in front of each other and there is continuous question and answer session. In this kind of interview the interviewer judges the personality, confidence, ability to handle situations, etc. The result of this interview is compared to standardised results.

Indirect interview is more of a personal interview. In this the interviewer knows the likes, dislikes, hobbies, etc. In the traits like nature, behaviour, strenghts and weakness are looked for. 
Patterned interview is where the set of questions to be asked is already prepared.

A pattern of standard questions and answers are prepared in advance under ________.

organization of commerce and management employee selection process meaning and steps in selection meaning, importance, methods and procedure of selection steps in employee selection process

  1. indirect interview

  2. patterned interview

  3. in-depth interview

  4. stress interview

Show answer
Correct Option: B
Explanation:

In patterned interview, a preset of standardised questions is chosen to e asked from the candidates. It is also known as structured interview. The result of such interview is matched and compared with the standard result. It is useful while dealing with large number of interviews.

In indirect interview the candidate has the choice and freedom to speak about anything, it is unstructured interview. In-depth interview examines the complete knowledge of the individuals regarding something. Stress interview is used to check the behaviour and action of individuals in situation of stress and strain. 

What is face-to-face observational method called?

organization of commerce and management employee selection process meaning and steps in selection meaning, importance, methods and procedure of selection steps in employee selection process

  1. Medical examination

  2. Interview

  3. Aptitude tests

  4. Intelligence tests

Show answer
Correct Option: B
Explanation:

Interview is the process in which the candidates are assessed by the employers personally. It is a form of discussion between the candidate and the employer, here information passes directly from the candidate to the interviewer. This tests the confidence level, way of presenting themselves and handling questions. It also tests the knowledge and skill of the candidate regarding the job and work.

Aptitude tests and intelligence test are pen-paper tests. In medical examination, health and fitness of the candidate is checked, so that he is physically fit for the job.

The interviewee is encouraged to express himself on topics of his choice, or to contest others view points under _________.

organization of commerce and management employee selection process meaning and steps in selection meaning, importance, methods and procedure of selection steps in employee selection process

  1. direct interview

  2. indirect interview

  3. patterned interview

  4. indepth interview

Show answer
Correct Option: B
Explanation:

Under indirect interview, the candidate is allowed to express himself on any topic of his choice,  his expectations, hobbies, background, etc. Such interviews  judge the likes, dislikes, nature, strength, weaknesses, etc. This interview is not related to the job or capacity of individual to perform any task. It is not a pattern based interview. 

In direct interview, there is a series of questions and answers, it is work based interview and has a pattern and the result is compared with standard results. Patterned interview is when the way of conducting the interview is specified and the questions to be asked is already decide. 
Indepth interview examines the candidate's complete background, it tests the knowledge of the candidate in every aspect.

The following are the points to be looked into at the time of interview.
I. The candidates application must be studied before the candidate is interviewed
II. The candidates should be made to feel at ease
III. Irrelevant, irritating questions must be avoided
IV. Any prejudice or a predetermination to select a particular candidate should be avoided
Select the correct option.

organization of commerce and management employee selection process meaning and steps in selection meaning, importance, methods and procedure of selection steps in employee selection process

  1. I and II are correct

  2. III and IV are correct

  3. I, II and III are correct

  4. All are correct

Show answer
Correct Option: D
Explanation:
  • In the selection process of staffing, a lot of applications may be received by the organisation, all these applications are to be studied thoroughly, examined and then few of the best applications should be shortlisted for the interview, as calling all the applicants for interview will take a lot of time and effort and will delay the work ahead. 
  • The candidates should be made to feel at ease in the interviews, because a nervous candidate though has the qualification and ability suited for the job may not prove himself properly, this will lead to loss of the firm.
  • Irrelevant and irritating questions should be avoided as the candidate may not like the questions an do not answer them properly. These questions also leads to wastage of time.
  • While conducting the interview, the interviewer should be unbiased and impartial, he should consider all the candidates as same and examine them without getting biased. Personal prejudices leads to decrease in the morale of the candidates and they may not come back for any vacancies again.

At the end of the interview, the interviewer should fill up his _______.

organization of commerce and management employee selection process meaning and steps in selection meaning, importance, methods and procedure of selection steps in employee selection process

  1. evaluation form

  2. application form

  3. appointment form

  4. joining report

Show answer
Correct Option: A
Explanation:

Evaluation form is the score card in which the interviewer records the performance of all the applicants for future reference. These forms are used by the HR for selecting the best candidate with reference to the interviewer's feedback. 


A number of candidates, are interviewed simultaneously under _________.

organization of commerce and management employee selection process meaning and steps in selection meaning, importance, methods and procedure of selection steps in employee selection process

  1. board interview method

  2. panel interview method

  3. group interview method

  4. in-depth interview

Show answer
Correct Option: C
Explanation:

In a group interview, a number of candidates are interviewed together. This saves the time of the executives in conducting interviews. It also shows the work of candidates in a group. 

  • Board interview is when the board of directors take the interview for higher positions in the organisation i.e., position in top level management. 
  • In panel interview a group of panelists are present to assess the candidates with the wisdom and knowledge of all of them.
  • In-depth interview is related to checking the complete knowledge of the candidate regarding a subject matter.

The greatest quality of a good interviewer is ________.

organization of commerce and management employee selection process meaning and steps in selection meaning, importance, methods and procedure of selection steps in employee selection process

  1. the art of listening

  2. the art of criticizing

  3. the art of dominating

  4. none of the above

Show answer
Correct Option: A
Explanation:

The greatest quality of the  interviewer is the art of listening, the interviewer should be a good listener. He should allow the person sitting in front of him to speak and complete his answer and not interrupt midway. Interruptions break the concentration of the candidate and he may not be able to explain himself properly. The interviewer has to record feedback about the performance of the candidate for further examination. On the basis of this feedback the decision for hiring is taken the HR, is the interviewer  does not listens to the candidate, the feedback would not be helpful.

What are the qualities of a good interview?

organization of commerce and management employee selection process meaning and steps in selection meaning, importance, methods and procedure of selection steps in employee selection process

  1. Alertness and patience

  2. Deliberation and concentration

  3. Both (A) and (B)

  4. Manner and appearances

Show answer
Correct Option: C
Explanation:

There are several qualities required in a good interview. The interviewer as well as the candidate should be alert and patient. The interviewer should be alert about the candidates responses and make note of them, while the candidate should be alert about every questions asked or any fact told by the interviewer. They should be patient towards each others responses, the candidate should not be annoyed by the interviewer's repeated questions. 

They should listen to each others answers and understand them with full concentration, and the responses should be considered thoughtfully.
Manners and appearance do not really matter a lot aprt from patience, politeness and modesty. 

Which of the following methods is also called the house party technique of interview?

organization of commerce and management employee selection process meaning and steps in selection meaning, importance, methods and procedure of selection steps in employee selection process

  1. Direct interview

  2. Indirect interview

  3. Board interview

  4. Group interview

Show answer
Correct Option: D
Explanation:

Group interview is when a number of candidates are interviewed together. This is done when there are large number of applicants, it saves the time of the executives in conducting the interviews. This is also known as house party technique of interview as the performance and behaviour of candidates in a group is measured to know the eligibility of the candidates to work in the firm with others in a group. 

Direct interview is series of question and answer based on the kind of work to be done. Indirect interview gives the freedom to the interviewee to speak about their hobbies, expectations, experiences, etc. Board interview is conducted by the board of directors while selecting higher officials i.e., top level managers.