Tag: emerging modes of services

Questions Related to emerging modes of services

Benefit(s) of e-commerce is/are __________.

  1. it saves a lot of time, money and energy in receiving orders and executing the same under the traditional mode of commerce

  2. the business firm can get quick supplies from the vendors

  3. for the consumers, the whole world becomes a shop

  4. all of above


Correct Option: D
Explanation:

Buying and selling through internet i.e E commerce activities helps in reducing the costs of business transactions as physical stores are not required by an enterprise to function, provides economies of scale that leads to reduction in the price of products and increases the customer satisfaction and maintaining the goodwill of business enterprise.

Disadvantages of E-commerce in India are:
(i) Internet access is not universally available;
(ii) Credit card payment security is not yet guaranteed;
(iii) Trancstions are de-personalized and human contact is missing;
(iv) Cyber laws are not in place
Select the correct answer from the options given below.

  1. (i) and (ii)

  2. (ii) and (iii)

  3. (i), (ii), (iii)

  4. (i), (ii), (iii), (iv)


Correct Option: C
Explanation:

The drawbacks of e commerce business includes the lack of interpersonal relations between customers and business enterprise as they don't know about the physical existence of each other, internet is not available universally and it is not suitable where customer requires personalized services. Security is a main concern in pursuing e commerce activities.

E - business is____________________________________.

  1. the use of electronic communications for all business processes

  2. an organization using electronic media to purchase from its suppliers

  3. an organization using electronic media to sell direct to its customers

  4. any electronically mediated communication between an organization and its stakeholders


Correct Option: D
Explanation:

E- business is a form of conducting business in which transactions are carried out with the electronically mediated communication like internet, intranet etc. between an organisation and its stakeholders.

E-commerce includes buying and selling of ___________________.

  1. Goods-e.g. digital cameras, music systems, clothes, accessories

  2. Information-e.g. subscription to some law site may give access to some court cases

  3. Services. e.g. matrimonial services through shaadi.com, placement services through naukri.com

  4. All of above


Correct Option: D
Explanation:
E-commerce stands for electronic commerce where the information or trade between two parties are done through electronic transmission of data that includes text, sound and visual images. It makes use of various electronic platforms such as intranets, extranets and  the internet to deal in buying and selling of goods, services and information.

To have an account with the online vendor the process is known as ____________.

  1. registration

  2. payment selection

  3. placing an order

  4. neither of the above


Correct Option: A
Explanation:

The very first step in online transaction is registration. A person is required to register himself and his basic information with the vendor so that authentication of a person can be done and transactions can be carried out without any hassle in future.

The selection of the items that are to be put on the cart for purchase is known as __________.

  1. registration

  2. placing an order

  3. payment options

  4. neither of the above


Correct Option: B
Explanation:

While surfing the website or application, customer selects the goods which he wants to purchase, and these selected items go to cart from where an order can be placed with the supplier. This process is known as placing an order while purchasing with the help of Internet.

M-commerce deals with conducting the trancstions with the help of ________.

  1. telephone

  2. pager

  3. calculator

  4. moblie


Correct Option: D
Explanation:

M-commerce means mobile commerce i.e. commercial activities that takes place electronically by mobile phones. M-commerce enables users to access internet without finding a place to plug in. These transactions include purchasing stocks, remitting money, this service is often referred as mobile banking.

The very first step in online transaction is ___________.

  1. placing an order

  2. registration

  3. selection of payment method

  4. input of payment details


Correct Option: B
Explanation:

The very first step in online transaction is registration. A person is required to register himself and his basic information with the vendor so that authentication of a person can be done and transactions can be carried out without any hassle in future.

The acronym of vital information under siege is __________.

  1. Malware

  2. IP Address

  3. VIRUS

  4. GPS


Correct Option: C
Explanation:

VIRUS refers to vital information under siege. A computer virus is a malicious software that is loaded onto a users software without the user's knowledge and performs malicious functions. But not all viruses are destructive though.

Once the information is available over the internet, it moves out of the private domain and it is difficult to protect it from being copied.

  1. True

  2. False


Correct Option: A
Explanation:

Whenever we post any information over internet, it moves out of our private domain and becomes a part of public domain that can be used by anyone and it become difficult for us to protect it from being copied. When it reaches the public domain, an individual does not have any control over it.