Tag: emerging modes of services

Questions Related to emerging modes of services

__________________ is the term that involves the use of electronic platforms such as intranets, extranets and internet to conduct a company's business.

  1. E-commerce

  2. Commerce

  3. Both (a) and (b)

  4. None of the above


Correct Option: A
Explanation:

E-commerce or electronic commerce refers to the buying and selling of goods and services over an electronic platform such as intra-nets, extra nets and Internet to conduct a company's business.

What is e-commerce?

  1. it refers to the use of computer netwok

  2. it refers to the idea of extracting business intelligence

  3. it refers to the buying and selling of goods and services

  4. both a and c


Correct Option: A
Explanation:

E-commerce is the buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the internet.

What does we mean by ITES?

  1. Indian Technology enabled services

  2. International Telecommunication extra services

  3. IT enabled services

  4. None of the above


Correct Option: C
Explanation:

ITES refers to information technology enabled services. ITES is a form of outsource services which has involvement of IT in different fields like Finance and Banking, Insurance, telecommunication. It covers the entire area of  operations which exploit information technology for improving efficiency of organisations.

___________ is an advantage of e-business over traditional business.

  1. Convinience

  2. Speed

  3. Global reach

  4. All of the above


Correct Option: D
Explanation:

E-business has many advantages as compared to traditional form of business. Unlike traditional business, it offers convenience to both customers and sellers, speed of delivery, provides global reach i.e. anyone can take benefit of e business by ordering items online without wasting their time and money on physical outlets.

Customers avoid online transactions due to __________.

  1. low personal touch

  2. anonymity of the selling party

  3. online frauds

  4. time taken for delivery of the product


Correct Option: B
Explanation:

Customers avoid online transactions due to the fear of fraud as selling party is sometimes unknown to the customer and payment through credit or debit card can lead to loss to customer. This disadvantage make customers rely more on traditional form of business as compared to online business.

E-commerce does not include ________________________.

  1. a business interactions with its suppliers

  2. a business interactions with its customers

  3. interactions among the various departments within the business

  4. interactions among the geographically dispersed units of the business


Correct Option: C
Explanation:

E-commerce does not include interactions among the various departments within the business as in e commerce business, transactions takes place through the internet and it usually does not have any specific geographical location for conducting their business.

By Electronic Commerce, we mean _____________________.

  1. commerce of electronic goods

  2. commerce which depends on electronics

  3. commerce which based on the use of internet

  4. commerce which based on transactions using computers connected by telecommunication network


Correct Option: C
Explanation:

Electronic commerce refers to pursuing commerce activities i.e. buying and selling of goods over an electronic network typically,  internet. These business transactions occur either as business to business transactions, business to consumer transactions, consumer to consumer transactions etc.

In E-business, network is more important than net worth.

  1. True

  2. False


Correct Option: A
Explanation:

In e-business, network is more important than net worth as e-business is conducted only with the help of internet and internet can only work properly if network availability is proper in that area and transactions can be carried out easily without any hassle. 

E-business includes e-commerce.

  1. True

  2. False


Correct Option: A
Explanation:

It is true that e-business includes e-commerce. E-business is a much more wider term than e commerce. E-commerce is nothing but buying and selling of goods and services through internet while e-business also focuses on cost savings, on internal processes and maximizing efficiency.

24x7 working is an advantage of _________.

  1. sole proprietorship

  2. tele shopping

  3. e-commerce

  4. none of the above


Correct Option: C
Explanation:

In e-commerce type of business , transactions can be done 24*7 since there is not any store, there is also not an opening  and closing time.E-commerce provides the flexibility of time i.e. one can purchase the product whenever or wherever he wants to.