Tag: emerging modes of services

Questions Related to emerging modes of services

Disadvantages of e-commerce are ______________________.

  1. Lack of warmth of interpersonal interactions between the seller and the buyer.

  2. Not suitable where the customer requires personalized service.

  3. Security continues to be a problem for online business.

  4. All of above


Correct Option: D
Explanation:

The disadvantages of e-commerce business includes the lack of interpersonal relations between customers and business enterprise as they don't know about the physical existence of each other and it is not suitable where customer requires personalized services. Security is a main concern in pursuing e-commerce activities.

__________ refers to all forms of business transactions which are carried out through electronic processing and transmission of data including text, sound and visual images.

  1. M-commerce

  2. E-commerce

  3. B-commerce

  4. D-commerce


Correct Option: B
Explanation:

E-commerce stands for electronic commerce where the information or trade between two parties are done through electronic transmission of data that includes text, sound and visual images. It makes use of various electronic platforms such as intranets, extranets and  the internet to conduct a company's business.

Which function is performed by the Telex?

  1. Text

  2. Messages

  3. Quotes

  4. Videos


Correct Option: A
Explanation:
Telex is defined as an international system used especially in the past for sending written messages. Messages are converted into signals which are transmitted, either by electricity or by radio signals, and then printed out by a machine in another place.
Telex sends a typed message. It allows only exchange of texts.

Fax can be sent through which of the following?

  1. A computer

  2. Both facsimile machine and computer

  3. Facsimile machine

  4. TV


Correct Option: B
Explanation:

A fax(short for facsimile and sometimes called tele-copying) is the telephonic transmission of scanned-in printed material(text or images), usually to a telephone number associated with a printer or other output device. The original document is scanned with a fax machine, which treats the contents(text or images) as a single fixed graphic image, converting it into a bitmap. In this digital form, the information is transmitted as electrical signals through the telephone system. Faxes can also be sent and received through computers.

Social media adds business value by building networks that enhance competitive edge, enable the exchange of information, and foster strong relationships.

  1. True

  2. False


Correct Option: A
Explanation:

Social media adds business value by building networks that enhance competitive edge, enable the exchange of information, and foster strong relationships- this is a true statement. Social media can be defined as a platform where any information or idea can be transmitted via virtual network.

Social media takes on different forms including __________.

  1. Internet forums

  2. Microblogging

  3. Podcasts

  4. All of the above


Correct Option: D
Explanation:

Social media takes on different forms including internet forums, micro-blogging, podcasts, etc. Social media adds business value by building networks that enhance competitive edge, enable the exchange of information, and foster strong relationships. Social media can be defined as a platform where any information or idea can be transmitted via virtual network.

One most important advantage of using social media is the online sharing of knowledge and information among the different groups of people.

  1. True

  2. False


Correct Option: A
Explanation:

One most important advantage of using social media is the online sharing of knowledge and information among the different group of people- this is a true statement. Social media takes on different forms including internet forums, micro-blogging, podcasts, etc. Social media adds business value by building networks that enhance competitive edge, enable the exchange of information, and foster strong relationships. Social media can be defined as a platform where any information or idea can be transmitted via virtual network.

Most of the media are ___________.

  1. Direct in nature

  2. Indirect in nature

  3. Both (A) and (B)

  4. None of these


Correct Option: B

For a press writing all below mentioned is to be done except.

  1. Determine your purpose

  2. Consider your reader

  3. Choose your idea

  4. Proof reading


Correct Option: D

Letters of invitation include.

  1. Speaking invitation

  2. Formal social invitation

  3. Both a & b

  4. None of the above


Correct Option: C