Tag: emerging modes of services

Questions Related to emerging modes of services

E-commerce can take place ________.

  1. between companies

  2. between companies and their customers

  3. between companies and government departments.

  4. all of the above


Correct Option: D
Explanation:

Electronic commerce refers to pursuing commerce activities i.e. buying and selling of goods over an electronic network typically,  internet. These business transactions occur either as business to business transactions, business to consumer transactions, consumer to consumer transactions and customer to business services.

Communication of a business is direct with its consumer.

  1. True

  2. False


Correct Option: A
Explanation:

A business communicates directly with customers for selling their goods, for getting feed backs as  communication between the business enterprise and customers is very necessary, without it an organisation cannot survive in the market for long run.

Which one of the following is a great concern for E-COMMERCE?

  1. speed

  2. quality

  3. Security risk

  4. Maintenance cost


Correct Option: D
Explanation:

The main concern for e-commerce form of business is maintenance as every transaction is done with the help of internet so network availability is necessary and that involves huge maintenance cost, which sometimes become a hurdle in the functioning of business.

Which of the following ordinary services were revolutionized after the invention of the internet?

  1. Food delivery

  2. Purchase of goods

  3. Education

  4. All of the above


Correct Option: D
Explanation:

After the invention of Internet, everything in this world has been transformed. For example: food can be delivered by ordering online, goods can be purchased and sold through internet, one can attain knowledge through google or you tube, work from home can be done with the help of internet.

Which of the following inventions is responsible for the phrase "networked individuals and firms are more efficient than networthed individuals"?

  1. Solar power

  2. Internet

  3. Personal computer

  4. Smartphone


Correct Option: B
Explanation:

Internet is responsible for the phrase "networked individuals and firms are more efficient than networthed individuals" as internet usage depends on the network availability in a given area rather than money availability with person. Internet requires a good speed of network in an area given.

Internet allows a seller access to markets all across the world.

  1. True

  2. False


Correct Option: A
Explanation:

A seller can reach to a large number of people with the help of Internet. Seller can communicate with the customers worldwide as internet is used by million of people and internet has no boundaries i.e. without any restrictions. For example: Amazon is used in many nations.

Which of the following companies is an example of an e-business?

  1. Amazon

  2. Flipkart

  3. ebay

  4. All of the above


Correct Option: D
Explanation:

Amazon, Flipkart, E bay, Ajio etc., all comes under e business as they all operates only with the help of internet. Transactions are carried out using internet between buyers and sellers. E- business has no geographical boundaries. Transactions can be carried out between sellers and customers of different nations.

Which of the following is a limitation of e-business?

  1. No personal touch

  2. Incongruence between order taking/giving and order fulfillment speed

  3. Increased risk due to anonymity and non-traceability of parties

  4. All of the above


Correct Option: D
Explanation:

The disadvantages of e business includes the lack of interpersonal relations between customers and business enterprise as they don't know about the physical existence of each other and it is not suitable where customer requires personalized services. Security is a main concern in pursuing e-commerce activities.

B2B, B2C, C2B are the types of _________.

  1. Network marketing

  2. E-commerce

  3. M-commerce

  4. Marketing


Correct Option: B
Explanation:

Electronic commerce refers to pursuing commerce activities i.e. buying and selling of goods over an electronic network typically,  internet. These business transactions occur either as business to business transactions, business to consumer transactions, consumer to consumer transactions and customer to business services.

E-commerce includes buying and selling of
P. Goods - e.g. digital cameras, music systems, clothes, accessories
Q. Information - e.g. subscription to some law site may give access to some court cases
R. Services - e.g. matrimonial services through shaadi.com, placement services through naukri.com.
Select the correct answer from the options given below:

  1. P - No

    Q - No

    R - No

  2. P - Yes

    Q - No

    R - Yes

  3. P - Yes

    Q - Yes

    R - No

  4. P - Yes

    Q - Yes

    R - Yes


Correct Option: D
Explanation:

E-Commerce in India, is the rapidly growing business platform as it includes buying and selling of goods, services and information. Goods and services that includes cameras, clothes, subscription to some law sites, placement services can be purchased and sold through internet. There is nothing in the market that cannot be purchased online.