Tag: communication services

Questions Related to communication services

State the following statement is True or False:

Correspondences means written communication.

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  1. True

  2. False

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Correct Option: A
Explanation:

Correspondences means written communication- this is a true statement. Basically communication through exchange of letters is known as correspondence. Correspondence helps in maintaining proper relationship. It also serves as a evidence.

State the following statement is true or False:

Formal greeting from the writer to the reader is called salutation.

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  1. True

  2. False

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Correct Option: A
Explanation:

Formal greeting from the writer to the reader is called salutation- this is a true statement. Salutation usually refers to greetings. Salutations can be clasified as formal or informal.

State the following statement is True or False:

An envelope with a transparent panel is known as window envelope.

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  1. True

  2. False

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Correct Option: A
Explanation:

An envelope with a transparent panel is known as window envelope- this is a true statement. In window envelope there is no need to write the address of the receiver separately on the envelope. It is clearly visible through the transparent part on the face of the envelope, which is known as window.

State the following statement is True or False:

A line which introduces the contents of the letter at a glance is the subject line.

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  1. True

  2. False

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Correct Option: A
Explanation:

A. True. 

A subject is a statement in brief which mentions the reason for which the letter has been written. It is important that the subject should be clear, simple, and short yet eye catchy and easily understandable.

Main part of a letter is the body of the letter.

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  1. True

  2. False

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Correct Option: A
Explanation:

Main part of a letter is the body of the letter- this is a true statement. Body of the letter is considered as the main part of the letter and it contains the actual message of the sender. It should be precise and written in clear words.

State the following statement is True or False:

The copies sent along with letter are called enclosures.

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  1. True

  2. False

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Correct Option: A
Explanation:

The copies sent along with letter are called enclosures- this is a true statement. If any documents is enclosed along with the letter, then one line enclosure must be written before closing.

State the following statement is True or False:

Name and address of the sender of the letter is the heading or head address.

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  1. True

  2. False

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Correct Option: A
Explanation:

Name and address of the sender of the letter is the heading or head address- this is a true statement. Head address or heading of the letter usually includes the street name, city, state, zip code of the recipient along with the name by whom the letter is being written.

State the following statement is True or False:

Formal greeting to the receiver of the letter is the salutation.

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  1. True

  2. False

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Correct Option: A
Explanation:

A. True.

Salutation or greeting contains the words to greet the recipient. The type of salutation must be according to the relationship between the sender and the recipient. Generally the words like Dear, Respected or just Sir or Madam are used for salutation.

State the following statement is True or False:

Name and address of the receiver of the letter is the inside address.

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  1. True

  2. False

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Correct Option: A
Explanation:

Name and address of the receiver of the letter is the inside address- this is a true statement. Inside letter usually includes the street name, city, state, zip code of the recipient along with the name to whom the letter is being written.

State the following statement is True or False:

Concluding part of a business letter is known as complementary close.

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  1. True

  2. False

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Correct Option: A
Explanation:

Concluding part of a business letter is known as complementary close- this is a true statement. It is a merely a polite way of ending a letter. It must be in accordance with the saluation.