Tag: consumers' awareness

Questions Related to consumers' awareness

In how many countries Consumers International is operating?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. Over 100

  2. Over 200

  3. Over 300

  4. Over 400

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Correct Option: A
Explanation:

Consumer International is an independent global body established to give voice for consumers.
Consumer International is operating in 120 countries with 240 member organization.

What does BIS stand for?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. Bank Insurance System

  2. Bureau of Indian Standards

  3. Bureau of Indian Statistics

  4. Body Ingredient System

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Correct Option: B
Explanation:

Indian Standard Institute was renamed as Bureau of Indian Standards since January 1, 1987.
BIS or ISI mark is given to the products of domestic consumption for good quality.

The state level consumer court deals in cases involving claims between ___ to ___.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. Rs 10 lakhs to Rs 90 lakhs

  2. Rs 20 lakhs to Rs 1 crore

  3. Rs 30 lakhs to Rs 5 crores

  4. Rs 40 lakhs to Rs 10 crores

Show answer
Correct Option: B
Explanation:
National level consumer court hears cases amounting to more than Rs 1 crore.
State level consumer court hears cases amounting less than Rs 1 crore.
District level consumer court hears cases amounting up to Rs 20 lakhs.

The district level consumer court deals with the cases involving claims up to _____.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. Rs. 5 lakh

  2. Rs. 10 lakhs

  3. Rs. 15 lakhs

  4. Rs. 20 lakhs

Show answer
Correct Option: D
Explanation:
National level consumer court hears cases amounting to more than Rs 1 crore.
State level consumer court hears cases amounting less than Rs 1 crore.
District level consumer court hears cases amounting up to Rs 20 lakhs.

In India, the National Consumers Day is observed on _________.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. 24th October

  2. 24th December

  3. 24th January

  4. 24th March

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Correct Option: B
Explanation:

Every Year 24th December is observed as National Consumer Day with a specific theme in India. On this day the Consumer Protection Act, 1986 had received the assent of the president.

The Consumer Protection Act was enacted in India in _____.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. 1984

  2. 1985

  3. 1986

  4. 1987

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Correct Option: C
Explanation:

COPRA was enacted in 1986.
COPRA was enacted to protect the interests of consumers in India.

A consumer's right against unfair trade practices is the _____.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. Right to fight

  2. Right to seek redressal

  3. Right to be informed

  4. Right to choose

Show answer
Correct Option: B
Explanation:

Right to Seek Redressal. Means right to seek redressal against unfair trade practices or unscrupulous exploitation of consumers. It also includes right to fair settlement of the genuine grievances of the consumer.

Consumer movement was started to protect the interests of consumers as a _____.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. international force

  2. political force

  3. social force

  4. economic force

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Correct Option: C
Explanation:

Consumer movement was started to protect the interests of consumers as a social force.
Consumer movement is nothing but consumers forming small groups to express their solidarity. 
Consumer movement builds pressure on the firms or businesses for expressing their grievances.
Consumer groups also represent individual consumers in consumer courts.

The right against unfair trade practices and exploitation is the _____.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. right to seek redressal

  2. right to represent

  3. right to be informed

  4. right to choose

Show answer
Correct Option: A
Explanation:

A.  Right to seek redressal

1:Means right to seek redressal against unfair trade practices or unscrupulous exploitation of consumers. It also includes right to fair settlement of the genuine grievances of the consumer.
2:Consumers must make complaint for their genuine grievances.Many a times their complaint may be of small value but its impact on the society as a whole may be very large. They can also take the help of consumer organisations in seeking redressal of their grievances.


The district level consumer court deals in cases involving claims up to Rs. ________ .

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. 10 lakh

  2. 20 lakhs

  3. 30 lakhs

  4. 40 lakhs

Show answer
Correct Option: B
Explanation:
  • National Level Consumer Court with amount more than Rs. 1 Crore.
  • State Level Consumer Court with less than Rs. 1 Crore amount.
  • District Level Consumer Court value of product up to Rs. 20 Lacs.