Tag: consumer protection act of 1986

Questions Related to consumer protection act of 1986

The state level consumer court deals in cases involving claims between ______ to _______ .

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. 10 lakhs, 90 lakhs

  2. 20 lakhs, 1 crore

  3. 30 lakhs, 5 crores

  4. 40 lakhs, 10 crores

Show answer
Correct Option: B
Explanation:

National level consumer court hears claims amounting more than Rs. 1 crore.
State level consumer court hears claims amounting less than Rs 1 crore.
District level consumer court hears claims amounting up to Rs 20 lakhs.

MRP of the product falls under the category of _____.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. Right to choice

  2. Right to safety

  3. Right to information

  4. Right to redressal

Show answer
Correct Option: C
Explanation:

Right to Information (RTI) is an Act of the Parliament of India "to provide for setting out the practical regime of right to information for citizens" and replaces the erstwhile Freedom of information Act, 2002. 
MRP is the price of the product which fall under right to information 

Is it true that India is the one of the countries that have exclusive courts for Consumer redressal?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. True

  2. False

Show answer
Correct Option: A
Explanation:

It is true that India is the one of the countries that have exclusive courts for Consumer redressal because 

  • Lack of legal system to protect the consumers from exploitation in the marketplace.
  • Extreme food shortages.
  • Black marketing.
  • Adulteration of food and edible oil

COPRA applies to ________.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. goods only

  2. goods and services

  3. adulterated of food items

  4. manufactured goods only

Show answer
Correct Option: B
Explanation:

COPRA was enacted to protect the interests of consumers in India.it applies to goods and services.

Which logo you will look for on LPG cylinders?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. ISO

  2. Agmark

  3. ISI

  4. Hallmark

Show answer
Correct Option: C
Explanation:

ISI stands for Indian Standards Institute.
ISI mark is given for products of domestic consumption
LPG cylinders have ISI mark to ensure quality.

Where should consumers go to get justice ?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. District court

  2. High court

  3. Supreme court

  4. Consumer court

Show answer
Correct Option: D
Explanation:

Consumers should go to Consumer Courts to get justice for their grievances.
Depending on the value, the following courts can be approached.
National level consumer court hears claims amounting more than Rs. 1 crore.
State level consumer court hears claims amounting less than Rs 1 crore.
District level consumer court hears claims amounting up to Rs 20 lakhs.

When is National Consumers Day observed ?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. October 17

  2. October 5

  3. July 7

  4. December 24

Show answer
Correct Option: D
Explanation:

National Consumers Day is observed on December 24 every year.

When a consumer has claims of Rs. 20 lakhs, he must file a case in the _____ .

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. State Consumer Court

  2. National Consumer Court

  3. District Consumer Court

  4. International Court

Show answer
Correct Option: C
Explanation:
National level consumer court hears claims amounting more than Rs. 1 crore.
State level consumer court hears claims amounting less than Rs 1 crore.
District level consumer court hears claims amounting up to Rs 20 lakhs.

How many consumer groups are well organized and recognized for their work?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. 15-20

  2. 20-25

  3. 25-30

  4. 30-35

Show answer
Correct Option: B
Explanation:

Consumers can express their grievances through consumer movement.
20-25 consumer groups are well organized and recognized for their work.

The district level court deals with the cases involving claims up to Rs _________.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. 10 lakhs

  2. 20 lakhs

  3. 30 lakhs

  4. 40 lakhs

Show answer
Correct Option: B
Explanation:

  • National Level Consumer Court  with amount more than 1 Crore
  • State Level Consumer Court with less than 1 Crore amount
  • District Level Consumer Court value of product up to 20 Lacs.