Tag: consumer protection act of 1986

Questions Related to consumer protection act of 1986

Which of the following is a slogan related to Consumer's protection ?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. Dek parak kar Karido

  2. Kharido Grahak Kharido

  3. Jago Grahak Jago

  4. Utho Grahak Utho

Show answer
Correct Option: C
Explanation:

'Jago Grahak Jago' is the slogan related to consumer protection.
'Jago Grahak Jago' is a consumer awareness programme.

National level court deals with cases involving claims exceeding _______ .

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. 1 crore

  2. 2 crores

  3. 3 crores

  4. 4 crores

Show answer
Correct Option: A
Explanation:
National level consumer court deals with cases involving claims exceeding  the amount of more than Rs. 1 crore.

When did the United Nation adopt the guidelines for consumer protection ?

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. 1983

  2. 1984

  3. 1985

  4. 1986

Show answer
Correct Option: C
Explanation:

The United Nations is an organization comprising of numerous countries.  UN consumer protection guidelines are set of rules for the safety of consumers for all member countries in the UN.

The Consumer Protection Act - 1986 is popularly known as ____ .

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. CPA

  2. COPA

  3. COPRA

  4. CPACT

Show answer
Correct Option: C
Explanation:

COPRA was enacted to protect the interests of consumers in India.
COPRA applies to goods and services.

The National Consumer's Day in India is observed on _________.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. 24 June

  2. 24 September

  3. 24 December

  4. 24 March

Show answer
Correct Option: C
Explanation:
  • The National Consumer's Day in India is observed on 24 December every year.

The Consumer Protection Act 1986 was introduced to seek redressal of ____ .

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. complaints of sellers

  2. safety of shops

  3. useless products

  4. consumer disputes

Show answer
Correct Option: D
Explanation:

Consumer Protection Act, 1986 is an Act of the Parliament of India enacted in 1986 to protect the interests of consumers in India. It makes provision for the establishment of consumer councils and other authorities for the settlement of consumers' disputes and for matters connected therewith.

Consumer Protection Act, 1986 includes _____.
(I) Right to safety
(II) Right to be informed
(lll) Right to choose

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. Only III

  2. Only I and II

  3. Only II and III

  4. All of these

Show answer
Correct Option: D
Explanation:

Consumer Protection Act, 1986 includes:

  • the right to the satisfaction of basic needs
  • the right to safety
  • the right to be informed
  • the right to choice
  • the right to be heard
  • the right to seek redressal
  • the right to consumer education

In October 2005, the Right to Information Act, introduced by the Government of India, ensured citizens to obtain information about ____ .

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. functioning of central and state government departments

  2. right to provide education to all

  3. function of the media

  4. the information printed on the package of the product

Show answer
Correct Option: A
Explanation:

A.  Functioning of central and state government departments

Right to Information Act 2005 mandates timely response to citizen requests for government information. It is an initiative taken by Department of Personnel and Training, Ministry of Personnel, Public Grievances and Pensions to provide a– RTI Portal Gateway to the citizens for quick search of information on the details of first Appellate Authorities, PIOs etc. amongst others, besides access to RTI related information / disclosures published on the web by various Public Authorities under the government of India as well as the State Governments


Insisting on a cash memo from a seller is consumer's ____ .

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. right

  2. duty

  3. privilege

  4. exploitation

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Correct Option: B
Explanation:

  • Insisting on a cash memo from a seller is consumer's duty.

Consumer movement was a result of _____.

civics consumers' awareness consumer protection act of 1986 need for consumer awareness consumer : satisfaction and protection

  1. consumer protection

  2. consumer rights

  3. satisfaction of consumers

  4. dissatisfaction of consumers

Show answer
Correct Option: D
Explanation:

Consumer movement is nothing but consumers forming small groups to express their solidarity.
Consumer movement was a result of dissatisfaction of consumers.
Consumer Movements builds pressure on the firms or businesses for expressing the consumer grievances.